Urgent care center

Dr. Babu and the receptionist are very friendly and nice.

A very pleasant experience dealing with a non emergency medical situation at this venue.My regular (surgery) drs weren't able to see me / do stitches and suggested Urgent Care.Reception staff 10/10.RN 10/10.Dr Rynn 10/10.Reasonable wait times and price.Clean and spacious. Thank you.

Very helpful reception team. Doctors, nurses and radiographers helpful and knowledgeable. Well worth the money to visit here. We were seen within an hour on Xmas day. Follow up appointment was also included in original price. Would highly recommend this centre for urgent treatment.

Receptionist staff are friendly and sweet, been a few times and never had a problem. A special thanks toDrs at urgent care and Dr Karingala as well for seeing my baby when my original doctor refused to see bub due to having cold symptoms even though bub tested negative to Covid. I saw another doctor before this clinic and they stated my bubs cold was “viral” I questioned them as I work in healthcare myself and they refused to write a script for antibiotics (even though it was going on for 18 weeks!). One visit to Saint John’s urgent care and I finally get heard! I got antibiotics for my Bub and guess what all better!The fact that these doctors actually listened to me, first go is a breath of fresh air and I can whole heartedly say that if you visit this clinic, you are going to receive the best care!

My son and I had a great experience with all the nurses and doctors especially (Jenna) one of the nurses. My son fractured his wrist and the whole team were fantastic. Cheers guys

My partner had a dog bite and before arriving at urgent care we called to make sure that they were able to treat all dog bites. They asked questions and were well aware of the severity of this dog bite and that it would need to be cleaned and most likely stitched. They told us that they could do it and to come down. Our first uneasy experience was when the nurse came out and repeatedly called out a name with no response from the waiting room. She then asked my partner “what’s your name” and then said “yeh that’s the name I meant” (it was nothing like my partner’s name). We then waited another 30 minutes inside the urgent care and the nurse eventually asked if my partner would like pain medicine which he responded yes. He never received this. We saw the dr for about 2 minutes and he was nice enough however we were then told that they don’t treat dog bites there and that we needed to go to the hospital. The nurse then said that she would find the hospitals with the least amount of wait times as my partner has other health complications and the likelihood of infection was increasing. She never did this either. $105 later we received no medication and waited overall an hour only to be told that they couldn’t help us after originally telling us they could. We feel the lack of service and information provided was very frustrating and concerning. Big waste of time and won’t be going back.

Today Nov 6th 2021. My daughter just came home in tears after being ridiculed and subjected to disgusting treatment by the manager. She needed a doctor urgently and had no idea it wasn't bulk billed. She tried showing the manager a list that said nothing about having to pay on the visit. This woman refused to even look at the list!My daughter is very honest and always does the right thing. This woman" treated her abominably! Considering reporting her to the the AMA. Absolutely disgusted! I've noticed other negative reviews here as well

Lovely and thorough staff, fantastic service. I really cannot speak highly enough of the whole team at cockburn urgent care, the reception, nurses and doctors all treated me with the utmost care and respect. I got referrals when needed, and the follow up care was fantastic! Cannot recommend enough.Always remember, wait times often have nothing to do with the staff!

Excellent service. Very friendly staff.Took my daughter for her bruised foot, and was seen after ten minutes, X-ray ten minutes later and results ten minutes after that - well worth the $100 fee. If your injury isn’t an emergency but is urgent - come here .

Reception staff really friendly but that's the end of the customer service. I had a suspected fractured toe and was handed a xray form and then told to walk around to xray. After being manhandled by the radiographer I was told to walk back to casualty. Another patient who was there asked for a wheelchair for me because he could see I was struggling to walk and was told 'I can't push it'. My husband was with me and would happily push the wheelchair but I was in too much pain too stand there and argue with her.Where was the care or the empathy. The pain was the most excruciating I have ever felt and was in tears by the time I reached a cubicle. Not once did any of the staff offer a wheelchair or even crunchers to help. Never again will I ever go there. I would rather sit in a public hospital waiting room for 5 hours than be treated like an inconvenience or a nuisance. Never again